Careers

We are looking for dynamic and energetic individuals to join our growing team. Drop us a message with your CV if you would like to be a part of our team.

We're always open to hear from passionate and motivated people. Introduce yourself using the form to the right and we'll get in touch.

Keen to join us? Send your resume & cover letter to hod@corecollective.sg

Business Development Executive
Full-Time
Be Part of Us

The Business Development Executive’s purpose is to help recruit the best professionals and partners to Core Collective. This includes member acquisition, engagement and retention at Core Collective.

The key accountabilities for the position are listed below.

• Develop a recruitment strategy to attract, convert and retain the best professionals and partners to Core Collective, in doing so, hit rental and space utilization targets
• Generate high-quality prospects and leads for Core Collective by
- Conducting outreach via Linked-in, cold calling and emails
- Conducting research and identifying new prospects
- Reaching out to wellness and fitness professionals to pitch our services and products
• Preparation of compelling proposals and other sales collateral to attract new residents
• Ensure prompt and speedy response to maximize potential opportunities
• Assist with walk-ins and tours of Core Collective
• Maintain a good working relationship with new prospects and nurture them into a sales pipeline
• Maintain Core Collective’s customer relationship management (CRM) system
• Update the team with weekly BD & sales metrics
• Attend networking and other promotional events to connect with potential prospects
• Reach out to corporate partners to promote Core Collective’s services and residents
• Create meaningful partnerships that will contribute value to Core Collective’s community

Customer Experience Executive
Full-Time
Be Part of Us
Core Collective is looking for extraordinary Customer Experience Executive!

Customer Experience Executive

What you will do:

Customer Experience and Operations:

  • Ensure that customer experience excellence is delivered within Core Collective's business, culture and values
  • Refer all enquiries via phone, web and walk-ins to the correct channels
  • Respond to all requests in a timely manner, including knowing products, knowing services and being ambassadors for the space 
  • Resolve disputes and issues with residents and customers and take ownership of feedback
  • To perform shift duties
  • Ensure that the reception desk is professionally manned at all times and keep the desk neat and tidy
  • Ensure that the whole space is well maintained and that appropriate SOPs and internal processes are being followed
     

Community: 

  • Support the account management team with new residents 
  • Manage the on-boarding process with new residents, this includes setting up new accounts and prompt collection of payment
  • Engage and build customer loyalty while retaining residents and customers on Core Collective's platform 


Sales: 

  • Prepare and deliver adequate information on Core Collective's products and services
  • Assist with walk-in tours and enquiries
  • Support the sales process by ensuring that all leads are captured in the sales system and passed on to the relevant department 


What we look for:

  • You have 2 years of relevant customer service experience (Hospitality background would be an advantage)
  • You are passionate about providing excellent service to our internal and external customers
  • You are driven to succeed and enjoy solving problems
  • You have the ability to build and maintain positive relationships with various stakeholders
  • You have the ability to determine customer needs and provide appropriate solutions, setting expectations with customers
  • Strong communication and interpersonal skills 
  • Singaporeans and PR may apply


What we offer:

  • Growth and Opportunities
  • Training and Development
  • Free access to premium gym facilities 
  • Awesome coworkers
  • Detailed onboarding process to set you up for success
  • Attractive Benefits
We look forward to hearing from you!